Absolutely right on 'service'... I frequently (but not always) have my order shipped to my parents' home or to one of my brothers-in-laws homes in NY state, not my home here in LA, since most of my longer trips are taken up there... A lot of places won't do that due to fear of credit card fraud or "it's too hard to keep track of it." I've got 4 destinations, and Hawk only messed that up once, several years ago, while he was training a new employee to help, and it's never happened again.